Jack Grayson is the President of the  American Productivity & Quality Center (APQC). Jackson “Jack” Grayson spent his entire professional career applying quality thinking and methods to help improve organizations and society. Jack founded APQC in 1977 and worked tirelessly until his retirement in 2015, just shy of his 92nd birthday.

He had a bachelor’s degree from Tulane University, an MBA from the Wharton School of Business at the University of Pennsylvania, and a doctorate in business from the Harvard Business School. His academic career included professorships at Harvard, Stanford, Tulane, and Southern Methodist University (SMU), and he taught in business schools in France and Switzerland. He also served as dean of two business schools—Tulane University and SMU. He became known for implementing innovations in business education at both institutions.

APQC (American Productivity & Quality Center) is the world’s foremost authority on benchmarking, best practices, process and performance improvement, and knowledge management (KM). Founded in 1977 by business leader and innovator Jack Grayson, APQC provides the information, data, and insights organizations need to work smarter, faster, and with greater confidence.

A non-profit organization, we provide independent, unbiased, and validated research and data to our more than 1,000 organizational members in 45 industries worldwide. Our members have exclusive access to the world’s largest set of benchmark data, with more than 4,000,000 data points.

APQC helps organizations work smarter, faster, and with greater confidence. We are the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management.