Get in Touch With Us
Got a question about how we review sweepstakes casinos, spotted something that needs updating, or want to suggest a platform we should look at? This page explains how to reach the Social Casinos team and what happens once your message lands in our inbox.
How to Contact Social Casinos
Email is the best way to reach us. Send your message to [email protected] and a member of our editorial team will read it personally — we do not rely on automated replies to close out enquiries. Include a short summary of what your message is about so we can route it to the right person and avoid unnecessary back-and-forth.
We aim to reply within two working days. During busier periods, such as when new sweepstakes casinos launch or a state changes its rules on this type of gaming, it may take a little longer to get back to you.
What You Can Get in Touch About
- Questions about our coverage — If anything on the site about sweeps coins, Gold Coins, or how redemptions work is unclear, ask us directly.
- Corrections — Sweepstakes casino terms, welcome offers, and eligible states change often. If you notice something that looks outdated, including on any of our individual platform write-ups, let us know so we can look into it.
- Suggestions for future content — If there is a new sweepstakes casino you would like us to research, or a topic — like state eligibility, redemption thresholds, or identity verification — you would like covered in more depth, we are interested to hear it.
- Partnership or editorial enquiries — If you represent an operator or another site and want to discuss working together, tell us who you are and what you have in mind.
- Concerns about play — If you or someone you know is struggling with time or spending on any gaming platform, sweepstakes or otherwise, mention this in your message. We can point you toward general resources, though we are not a support service ourselves.
What We Cannot Help With
We are an independent comparison and review site — we are not affiliated with any of the sweepstakes casino operators we cover, including Trusted Non GamStop Casinos UK or the platforms listed elsewhere on this site. That means we cannot process account issues, prize redemptions, identity verification, or payment enquiries on behalf of any operator.
If your question relates to an existing account — for example a redemption that hasn't gone through, a verification document that was rejected, or a bonus that hasn't credited — please contact that operator's own support team directly through the platform you signed up with. They hold your account details and terms; we do not.
A Note on How We Work
Some of the offers we mention on this site are linked to commercial partnerships, and we may earn a commission if a reader signs up through certain links. This never decides how a platform is ranked or reviewed — our ratings and write-ups are based on our own research into welcome offers, coin models, redemption terms, and the range of games and promotions on offer. If you think a review has understated a drawback, or overstated a benefit, tell us — that kind of feedback helps us keep the site accurate.
We also want to be upfront that we don't provide legal advice. If your message asks whether a particular sweepstakes casino is permitted in your state, we can share what we know from public information, but you should always check the operator's own terms and your state's current rules, since availability and enforcement can change with little notice.
Before You Write In
A few quick checks can save time on both sides:
- If your question is about a specific operator's eligible states, minimum age, or redemption process, check whether that operator's own terms page already answers it — those details change platform by platform.
- If you're reporting outdated information on our site, tell us which page and what looks wrong so we can verify it quickly.
- If you're asking about a new sweepstakes casino, let us know the name and, where possible, why you think it belongs on our radar.
Thanks for taking the time to read this far. We appreciate every message, and we read them all — even the ones that just say something didn't make sense.